Accounts Payable & ERP VA | WordPress, CRM, Admin Support

Hands-on experience with Ostendo ERP and SAP Concur supporting purchase orders, expense reports, vendor tracking, and workflow monitoring.

Editing and maintaining WordPress websites using Divi Builder, including layout updates, content changes, and responsiveness adjustments.

Experienced in managing backend workflows, tracking processes, and supporting daily system operations to ensure accuracy and compliance.

Managing Shopify stores, processing orders, updating products, and supporting dropshipping workflows using tools like Dropified and DSers.

Verifying purchase orders, tracking delivery confirmations, reviewing invoices, and supporting approval workflows with high attention to detail.

Performing structured pre-launch and post-launch website checks to identify layout issues, broken links, and functionality errors before and after go-live.

Administering user accounts, permissions, departments, and vendors; processing expense reports and ensuring compliance with company policies.

Supported daily ERP and accounting operations by verifying purchase orders, tracking supplier deliveries, reviewing invoices, and assisting with approval workflows. Ensured accuracy of system records and maintained organized documentation for monthly supplier statements.

Conducted outbound email outreach to potential prospects using structured templates. Managed communications through Gmail and online platforms, ensuring accurate messaging, proper documentation, and timely follow-ups.

Professional email management, structured communication, documentation organization, and backend administrative assistance.

Provided administrative and organizational support including data entry, research, document preparation, email coordination, and scheduling. Assisted with maintaining accurate records and ensuring timely completion of assigned tasks.

Assisting with product setup, configuration, and content updates within WordPress WooCommerce environments.

Provided ongoing website and digital marketing support, including WordPress content management, social media scheduling, email campaign setup (ActiveCampaign, Mailchimp, AWeber, GetResponse), basic video editing, and report exports. Ensured consistent content updates and smooth online operations.

Managed eCommerce order processing and fulfillment, including handling orders in Dropified, checking unpaid or closed orders in AliExpress, and maintaining product listings in Shopify stores. Ensured order accuracy and timely processing to support smooth store operations.

Maintained accurate and organized business records across ERP and digital systems. Verified data entries, tracked workflows, generated reports, and ensured information accuracy and process compliance.