Overview
Looking for full-time work (8 hours/day)
at $2.82/hour ($545.44/month)
Bachelor's degree
Last Active
July 7th, 2026 (16 days ago)
Member Since
March 16th, 2026
Profile Description
A Customer Support Specialist with proven experience working in utility services and accounts payable, with a strong Zendesk background in a high-volume multichannel
Given my strong background in customer support, I pride myself in prioritizing organization, accuracy, and maintaining professionalism in interacting with various people and their concerns, especially directly with customers. In my previous roles, I have successfully managed handling billing and/or invoice queries, payment discrepancies, service issues, and even escalations needing to coordinate with internal teams, with the goal of delivering excellent and solutions-driven customer experience.
If you're in the search for an individual who's ready to open more doors for your business with their genuine willingness and drive to provide assistance in the business or with your customers and clients, you're in the right place being on my profile!
I am more than open for a long-term collaboration! I am available to work full-time and can adjust to your preferred time zone.
Top Skills
Accounting » Accounts Payable
Experience: 1 - 2 years
As a Finance representative who handled Accounts Payable, my main roles were to manage service providers' payment details, mostly those involving their invoices. I received, processed, and entered invoices from service providers into the accounting system, ensuring accuracy that matches purchase orders and delivery records. Payments were also ensured to be processed timely, via different payment methods. Financial records were maintained to align audit standards.
Customer Support » Email Support
Experience: 1 - 2 years
Handled back-office tasks which included email communication and management, mainly on Zendesk, to organize pending tasks as well as to reach out to service providers.
Customer Support » Phone Support » English Speaking
Experience: 6 months - 1 year
From the accounts I have handled as a Customer Service Representative for years, I was able to experience both receiving inbound and making outbound calls for US clients.
Other Skills
Customer Support » Back Office Support
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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