Skilled IT System Adminstrator

I specialize in developing custom PowerShell solutions to automate repetitive IT tasks, manage large-scale cloud environments, and enhance security workflows. By replacing manual processes with robust, error-handled scripts, I help organizations reduce human error, save hundreds of manual hours, and maintain a consistent technical environment. My approach to modern IT operations is rooted in a "script-first" philosophy, where manual, repetitive tasks are transformed into reliable, automated workflows. Leveraging PowerShell and the Microsoft Graph API, I specialize in developing end-to-end automation for the entire user lifecycle—from complex onboarding and license provisioning in Entra ID (Azure AD) to secure, audited offboarding procedures. Beyond identity management, I build custom tools for hardware and software inventory tracking, ensuring that CMDB accuracy is maintained through automated reporting rather than manual entry. By integrating error handling and security-focused logic into every script, I help organizations eliminate human error, drastically reduce ticket resolution times, and maintain a consistent, compliant technical environment across both on-premises and cloud infrastructures.

I provide expert administration and security hardening for Azure Active Directory, focusing on identity governance, access control, and threat mitigation. With a background in high-volume IT support and a focus on Cybersecurity, I ensure that your cloud identity infrastructure is both functional and resilient against unauthorized access. I don't just manage users; I secure identities. By integrating a Security-First mindset with efficient Admin Automation, I help organizations reduce their attack surface while maintaining a smooth experience for the end-user. Whether you need a tenant cleanup, an MFA rollout, or ongoing IAM support, I deliver structured and documented results.

With over three years of experience in Service Desk and IT Operations, I provide end-to-end management of hardware and software lifecycles. My approach combines technical precision with a focus on accountability and cost-efficiency, ensuring that your organization’s digital and physical assets are tracked, secured, and optimized. I bring a unique perspective to IT Asset Management by merging technical administration with the structured, detail-oriented mindset required in legal research and compliance. This ensures that your asset management is not just a list of serial numbers, but a robust system that supports security, budgeting, and operational continuity.

I provide comprehensive administration for Windows Server and Client environments, ensuring high availability, security, and seamless user experiences. With a background in high-volume Service Desk operations, I specialize in managing Active Directory Domain Services (AD DS), implementing Group Policy Objects (GPOs) to enforce security baselines, and optimizing endpoint performance across distributed workforces. My expertise extends to Windows Update for Business and patch management strategies, ensuring that vulnerabilities are addressed without disrupting business continuity. By combining deep technical troubleshooting with a "security-first" mindset, I manage the underlying infrastructure that keeps your business operational, documented, and compliant with modern IT standards.

I bring a strategic and mentorship-driven approach to IT operations, moving beyond technical execution to provide high-level project coordination and team guidance. Having worked closely with executive leadership and managed critical infrastructure transitions, I specialize in translating complex technical requirements into actionable roadmaps that align with business goals. My leadership style is built on clear communication and accountability—whether I am mentoring junior analysts on incident response protocols, coordinating with cross-functional departments for a Master's level research project, or managing vendor relationships for large-scale procurement. I thrive in environments that require a "calm-under-pressure" mindset, ensuring that technical teams remain focused and efficient during critical system outages or security incidents.

I provide proactive security administration and incident coordination, focusing on protecting organizational assets through a structured, framework-driven approach. With expertise in Managed XDR and the Incident Kill Chain, I specialize in identifying vulnerabilities, monitoring for unauthorized access, and coordinating rapid responses to potential threats. My background in Identity and Access Management (IAM) and Azure AD Security allows me to implement "Zero Trust" principles, ensuring that security is baked into the infrastructure rather than added as an afterthought. By combining technical threat hunting with a deep understanding of Data Privacy and compliance standards, I help organizations maintain a resilient security posture in an evolving threat landscape.