Customer Service Representative (CSR) with hands-on experience as an E-commerce Virtual Assistant. Skilled in order management, customer support, refunds, chargebacks, and maintaining high customer satisfaction across online platforms.
Experience: 2 - 5 years
Experienced in email-based customer support, resolving customer concerns with professionalism, accuracy, and a customer-first approach.
Experience: 1 - 2 years
Experienced Customer Service Representative with hands-on Shopify expertise, skilled in order management, refunds, exchanges, chargeback handling, and providing timely, customer-focused support.
Experience: 2 - 5 years
Proficient in Google Workspace (Gmail, Google Docs, Sheets, and Drive) for managing customer communications, documenting cases, tracking orders, and collaborating efficiently with teams to deliver timely and accurate customer support.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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