Mary
Shopify Virtual Assistant | E-commerce Customer Support Specialist | Order Fulfi
Verified
Overview
Looking for any work (8 hours/day)
at $3.49/hour ($672.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (today)
Member Since
January 26th, 2026
Profile Description
I am a high-efficiency E-commerce VA specializing in Shopify store operations and non-voice customer support. I combine my background as a Production Supervisor with technical CRM expertise to ensure 100% order accuracy and rapid ticket resolution.
How I can help your store:
•Shopify Management: Handling order fulfillment, tracking updates, and basic inventory.
•Customer Excellence: Managing
•Technical Workflow: Building asynchronous workflows to streamline your store's backend operations.
•Tools: Shopify, Google Workspace, and various CRM platforms.
Work History:
Senior Team Lead (Retail) | IntouchCx (Oct 2022 – March 2025)
Customer Service Representative (Retail) | IntouchCx (July 2021 – Sept 2022)
CSR (Telco) | Sutherland Global Services (Dec 2020 – April 2021)
Content Moderator | Cognizant (Aug 2020 – Nov 2020)
CSR (Food Delivery) | Sykes Asia Inc. (June 2020 – Aug 2020)
CSR (Food Delivery) | Teletech (Oct 2019 – March 2020)
Top Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
Customer Support » Customer Service
Experience: 5 - 10 years
E-Commerce » Order processing
Experience: 5 - 10 years
Other Skills
Project Management
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 5 - 10 years
E-Commerce » Logistics Coordination
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- san mateo, rizal
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 11
- Influence: 8
- Steadiness: 50
- Compliance: 31
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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