I am a customer service and technical support professional with experience assisting users in fast-paced environments. I have strong communication skills and experience handling customer concerns through chat,
I am interested in growing my career as an L1 Service Desk Specialist by providing efficient troubleshooting, technical assistance, and excellent customer service. I am comfortable learning new systems, following processes, and working independently in remote environments.
I have knowledge of:
* Technical Support
* Troubleshooting
* Ticket Handling
* Remote Support
* Windows & Microsoft Office
*
* Customer Service
I am reliable, adaptable, quick to learn, and committed to delivering quality support and positive customer experiences.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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