Loy

Senior Customer Experience Specialist | Omnichannel Support & Conflict Resolutio

45 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.79/hour ($560.00/month)

High school diploma

Last Active

July 19th, 2026 (5 days ago)

Member Since

January 5th, 2026

Profile Description

I am a dedicated Customer Service Professional with extensive experience in delivering high-quality, omnichannel support across Email, Live Chat, and Phone. With a background in managing high-volume operations—handling over 800+ customer interactions monthly—I specialize in turning frustrated users into loyal brand advocates.
While I have a strong technical foundation, my true passion lies in Customer Success and Relationship Management. I pride myself on my ability to provide prompt, accurate, and empathetic support that ensures a seamless user journey. I am an expert at navigating complex refund processes and resolving multi-channel inquiries while maintaining rigorous service standards.

Top Skills

Experience: 2 - 5 years

Expert in managing Phone (Inbound/Outbound), Live Chat, and Email simultaneously.

Experience: Less than 6 months

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
22
Gender
Male
Website
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Address
Tanza, Cavite
Tests Taken
IQ
Score:  110
DISC
Dominance: 27%
Influence: 40%
Steadiness: 28%
Compliance: 5%
English
C2(Advanced/Mastery)
Government ID
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