Kristine

E-Commerce customer service VA / Email / Gorgias

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

High school diploma

Last Active

June 26th, 2026 (yesterday)

Member Since

December 17th, 2025

Profile Description

I’m an E-commerce Customer Support Specialist with 5+ years of experience handling email and chat support for Shopify-based brands. Skilled in refunds, order tracking, dispute resolution, subscriptions, and customer satisfaction. I’m experienced in fast-paced environments, providing professional, empathetic, and efficient support to customers worldwide.

Top Skills

E-Commerce » Shopify

Experience: 2 - 5 years

Managing orders, customers, products, refunds, and fulfillment updates in Shopify.

Customer Support » Ecommerce

Experience: 2 - 5 years

Experienced in tracking orders, processing returns and refunds.

Customer Support » Customer Service » Gorgias

Experience: 2 - 5 years

Used to manage multi-channel customer inquiries in (Email, FB) in an organized ticketing flow.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Handled customer inquiries via chat, resolved issues, processed orders and refunds, and ensured fast, professional support.

Customer Support » Customer Service » Chargeback Analysis

Experience: Less than 6 months

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 129

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”