Mary

Customer Service Representative | Email/Chat /Voice Support

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Overview

Looking for full-time work (8 hours/day)

at $4.07/hour ($784.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

December 9th, 2025

Profile Description

Results-driven Customer Service Representative with 2 years of experience in the BPO industry, providing voice, chat, and email support. Experienced in order processing, resolving customer inquiries, and managing high-volume accounts while maintaining quality and efficiency. Completed OJT training in basic SEO, Mailchimp, lead generation, and WordPress. Proficient in Canva, CapCut, and Photoshop. Highly adaptable, detail-oriented, and able to work independently with minimal supervision.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Handled customer inquiries via live chat, providing accurate information, resolving issues, and ensuring prompt and professional support.

Customer Support » Phone Support

Experience: 1 - 2 years

Provided inbound and outbound phone support, assisting customers with inquiries, orders, and issue resolution while delivering excellent service.

Office and Administration » Time Managment

Experience: 1 - 2 years

Effectively manages multiple tasks and deadlines, ensuring timely completion of work while maintaining high quality and accuracy.

Other Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Marketing » Social Media Management

Experience: Less than 6 months

SEO » Keyword Research

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 1 - 2 years

Provided voice, chat, and email support, assisting customers with inquiries, order processing, and issue resolution while maintaining high customer satisfaction.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”