Lyka

Customer Service Expert with Administrative Skills

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

December 4th, 2025

Profile Description

Reliable Customer Service & Administrative Virtual Assistant with 4+ years of experience supporting international clients. Skilled in phone and email support, CRM and billing systems, data accuracy, and cross-team coordination.

Experienced in Salesforce, CustomCall, reporting, and account management, with a strong track record of meeting quality metrics and delivering professional, empathetic customer support. Highly organized, quick to learn, and dependable in fast-paced remote environments.

If you need a VA who’s detail-oriented, responsive, and easy to work with, I’m ready to help.<8efe80624d780eba0c6493ec45140364>Email: ----------
LinkedIn: www. ---------- /in/lyka-michelle-pelayo-b ----------

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Office and Administration » Computer Literacy

Experience: 5 - 10 years

Office and Administration » Multitasking

Experience: 2 - 5 years

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Sta. Rosa, Laguna

Tests Taken: IQ
Score: 111: DISC
Dominance: 30
Influence: 16
Steadiness: 36
Compliance: 18: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”