Paul
Technical Support & Product Quality Specialist | Heavy Equipment-Generators & Au
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $9.10/hour ($880.00/month)
Bachelors degree
Last Active
July 10th, 2026 (15 days ago)
Member Since
November 6th, 2025
Profile Description
Detail-oriented and results-driven Product Support and Technical Specialist with over 10 years of solid experience in the equipment and automotive industry. Highly skilled in technical troubleshooting, failure analysis, and quality assurance, ensuring efficient service performance and customer satisfaction. Proficient in using CRM platforms, technical information systems, and data analysis tools to manage product issues, warranty claims, and performance monitoring. Strong expertise in service and parts coordination, technical reporting, and training support for field and office teams. Known for excellent communication and problem-solving skills, effectively bridging technical and operational teams to achieve timely solutions, improved reliability, and process efficiency.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Virtual Assistant
Experience: Less than 6 months
Detail-oriented and reliable customer support professional with over 10 years of experience assisting customers, processing orders and service transactions, maintaining accurate records, and coordinating with different teams to resolve concerns. Experienced in handling email communication, documentation, and customer inquiries in fast-paced environments. Strong written communication skills, organized, quick to learn new systems, and committed to providing friendly and professional customer service. Looking for a long-term part-time Email Virtual Assistant opportunity where I can contribute my customer service and administrative skills.
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 6 months - 1 year
Customer Support » Insurance » Car Insurance
Experience: 1 - 2 years
Customer Support » Helpdesk Support
Experience: 1 - 2 years
Customer Support » Back Office Support
Experience: 1 - 2 years
Customer Support » Product Knowledge
Experience: 6 months - 1 year
Detail-oriented and reliable customer support professional with over 10 years of experience assisting customers, processing orders and service transactions, maintaining accurate records, and coordinating with different teams to resolve concerns. Experienced in handling email communication, documentation, and customer inquiries in fast-paced environments. Strong written communication skills, organized, quick to learn new systems, and committed to providing friendly and professional customer service. Looking for a long-term part-time Email Virtual Assistant opportunity where I can contribute my customer service and administrative skills.
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- iligan City, Lanao del Norte
- Tests Taken
- IQ
- Score: 142
- DISC
- Dominance: 47%
- Influence: 19%
- Steadiness: 24%
- Compliance: 10%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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