Customer Support Specialist with over 3 years of experience providing exceptional service and administrative support for international clients. Skilled in managing
Experience: 2 - 5 years
Chat and email support specialist with over 3 years of experience, consistently handling high-volume customer inquiries, resolving issues efficiently, and meeting quality standards, including customer support work with Angi Inc. and Shopee Philippines.
Experience: 2 - 5 years
Chat and email support specialist with over 3 years of experience, consistently handling high-volume customer inquiries, resolving issues efficiently, and meeting quality standards, including customer support work with Angi Inc. and Shopee Philippines.
Experience: 6 months - 1 year
Provided backend support for Shopee account at SupportZebra for 9 months, independently reviewing and resolving return and refund cases while consistently handling 170 cases per day with high accuracy, efficiency, and policy compliance.
Experience: Less than 6 months
Provided phone support for international customers for T-Mobile for 5 months, handling 30–40 inbound calls per day while resolving account, billing, and service concerns efficiently and professionally.
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