Cathy

E-Commerce VA | FBM Order Management | Customer Support | Lead Generation

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Overview

Looking for full-time work (8 hours/day)

at $7.45/hour ($1,440.00/month)

High school diploma

Last Active

July 7th, 2026 (2 days ago)

Member Since

October 28th, 2025

Profile Description

E-Commerce Virtual Assistant with 9+ years of hands-on experience running my own online store — handling FBM-style order management, customer support, product sourcing, supplier coordination, and courier logistics. I don't just know e-commerce from theory. I've lived it every day, managing 50+ monthly transactions and keeping customers happy from inquiry to delivery.

I am skilled in order fulfillment, inventory tracking, customer inquiry management, complaint resolution, and social media management for sales. I've also worked as a Customer Service Representative at Domino's Pizza Philippines, handling high-volume calls and maintaining high satisfaction standards in a fast-paced environment.

I am reliable, detail-oriented, and proactive. I value clear communication, accuracy, and getting things done right the first time. If you need a VA who treats your business like her own — I am ready to get to work.