Computer Engineering graduate from FEU Alabang with hands-on experience in IT infrastructure, network support, and systems administration. Fortinet FCA certified and Pearson IT Specialist in Python, with additional exposure to cloud platforms and Linux environments.
Experience: 6 months - 1 year
Proficient in delivering end-to-end technical support in high-volume manufacturing environments, providing both onsite and remote assistance to a large user base. Experienced in troubleshooting hardware, network connectivity, and software-related issues, ensuring minimal downtime and operational continuity. Skilled in supporting users through multiple channels including phone, chat, and remote desktop tools, with a strong focus on user satisfaction and efficient issue resolution. Adept at managing access concerns, diagnosing system problems, and maintaining reliable IT services in fast-paced environments.
Experience: 6 months - 1 year
Proficient in managing Windows-based environments, including provisioning and maintaining user and domain accounts within Microsoft Active Directory. Experienced in software deployment, license management, and enforcing BIOS-level security configurations to ensure system integrity. Skilled in analyzing and troubleshooting system issues through Windows Event Viewer, enabling efficient root cause identification. Adept in using Command Line Interface (CLI) tools for system navigation, administration, and task automation through batch scripting, improving operational efficiency and consistency.
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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