Customer Support & Operations Specialist | 12 Yrs Experience in Admin, Productio

Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Associates degree

Last Active

June 29th, 2026 (10 days ago)

Member Since

October 2nd, 2025

Profile Description

I am a highly skilled and results-driven Virtual Assistant with 12 years of professional experience in Customer Service, Administrative Support, Sales Coordination, and Production & Operations Planning. I specialize in helping businesses streamline processes, improve efficiency, and maintain smooth end-to-end operations in fast-paced environments.

My experience spans high-volume customer support (email, chat, voice), order management, inventory control, logistics coordination, and production planning. I have successfully handled full-cycle operations—from customer inquiry to fulfillment—ensuring accuracy, speed, and excellent service delivery.

I am proficient in industry tools such as HubSpot, Intercom, ---------- , Unleashed, PandaDoc, Google Workspace, Zoom, Twilio, and WhatsApp. I am also experienced in KPI tracking, scheduling, reporting, and cross-department coordination, making me highly effective in remote operational roles.

What sets me apart is my ability to think beyond tasks—I focus on improving workflows, reducing errors, and ensuring smooth business operations while maintaining strong communication and accountability.

Reliable, detail-oriented, and highly adaptable, I thrive in remote environments and can work independently with minimal supervision while consistently delivering high-quality results.