General Virtual Assistant

Experienced in e-commerce operations through managing an online clothing business for 4 years. Skilled in product posting, customer communication, order processing, social media promotion, content creation, and handling daily business operations. Knowledgeable in online selling strategies, audience engagement, and maintaining customer satisfaction to help grow brand visibility and sales.

I have been working as an English as a Second Language (ESL) teacher for almost a year, teaching Korean and Japanese students of different age groups. This experience has greatly improved my English communication and speaking skills, while also strengthening my ability to connect with diverse learners. As an English major, I have developed strong verbal and written communication skills, professionalism, and confidence in using English in both academic and professional settings.

I have experience in digital marketing through managing my online selling business for several years. This helped me develop skills in social media promotion, customer engagement, content creation, basic branding, and online communication. I am also eager to continuously learn new marketing strategies and tools to help businesses grow their online presence.

I have experience in social media management, including content planning, scheduling posts, audience engagement, and basic content creation. I am detail-oriented, organized, and adaptable to different brand styles, with a strong willingness to learn and help businesses grow their online presence.

Experienced in handling inbound and outbound communications, qualifying leads, and building strong client relationships. Skilled in identifying customer needs, scheduling follow-ups, maintaining accurate records, and supporting the sales process from initial contact to deal closure. Committed to delivering excellent customer service while helping businesses generate and convert quality leads.

Skilled in email management, including organizing inboxes, responding to inquiries professionally, sorting important messages, scheduling follow-ups, and maintaining clear communication with clients and customers. Detail-oriented and efficient in handling daily email operations to improve workflow and productivity.

Experienced in organizing schedules, coordinating appointments, and managing calendar activities to ensure smooth daily operations. Skilled in scheduling meetings, tracking important deadlines, sending reminders, and maintaining organized calendars while supporting effective time management and productivity.

Experienced in coordinating appointments, managing schedules, and organizing meetings to support efficient business operations. Skilled in using scheduling tools such as Calendly to book appointments, coordinate availability, send reminders, and ensure seamless communication between clients and team members.