Erwin

Customer Support VA | Email Management & E-commerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.82/hour ($928.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

August 29th, 2025

Profile Description

Reliable and results-driven Virtual Assistant with 10+ years of experience in the BPO industry and e-commerce. I specialize in customer support, email management, and ensuring every customer feels heard, valued, and taken care of. My background in handling high volume customer interactions has trained me to respond professionally, efficiently, and with genuine care in every single message.

On the e-commerce side, I am skilled in Amazon and Shopify store management, product listing, order processing, inventory management, and supplier communication. I help business owners streamline their daily operations so they can focus on growing their business while I handle the rest.

I am organized, detail-oriented, and committed to delivering high quality work on time, every time. I am available full time Philippine Standard Time and open to flexible hours to accommodate UK, US, and EU clients. If you are looking for a trustworthy, long term VA who values clear communication, consistency, and quality output, I am the right person for the job. Let's work together!

Top Skills

Customer Support

Experience: 10+ years

Experienced working with US, UK and AU clients (CSR and Sales).

Customer Support » Email Support

Experience: 2 - 5 years

I handled customer inquiries through email by providing clear, timely, and professional responses to address concerns and questions. I organized and prioritized inbox messages while ensuring all concerns were resolved efficiently and customer satisfaction was maintained.