Logistics & Operations Support Specialist | Dispatch • Service Coordination �

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 2nd, 2026 (6 days ago)

Member Since

August 28th, 2025

Profile Description

New installs. Relocations. Repairs. Every morning, a batch of service order tickets lands on my desk — and it's my job to get them assigned, dispatched, and closed without a single one falling through the cracks.

For the past year and a half, I've been the Single Point of Contact (SPOC) between a general contractor and our field technician teams on telecom/fiber/WiFi installation projects, running the full service order (SO) lifecycle from ticket to close-out.

Here's what that looks like day to day:

-SO Ticket Coordination — splitting daily installation, relocation, and repair tickets across technicians fairly and efficiently, then dispatching each one
-Materials Management — provisioning technicians with exactly what each job needs, requesting replenishment through the general contractor's own logistics coordinator, and personally receiving every delivery on-site (technicians aren't authorized to)
-Go/No-Go Authority — clearing technicians to proceed, and escalating to the general contractor the ---------- nt a call is above my pay grade
-Real-Time Status Tracking — monitoring technician progress and relaying updates straight to the general contractor throughout the day
-Inventory Control — running quarterly cycle counts to catch shortages before they become a problem
-Customer-Facing Communication — stepping in directly when a job needs it

Systems I run this through daily: TMS and Oracle, plus Google Workspace and Microsoft Office. I've also completed hands-on GoHighLevel (GHL) training — building workflows, pipelines, and CRM automations — if your operations run through GHL instead.

What working with me looks like: I stay organized when three things go wrong at once, I update you before you have to ask, and I treat your operation like it's mine to protect. I'm new to remote work — not new to responsibility.

If your team needs one dependable person to own dispatch, scheduling, materials, or field coordination for installation projects, I'd love to talk about how I can plug in.