Current Employment Status:
Hired Part Time on Jun 12, 2026

Isaac

Executive Virtual Assistant (Customer Support & Admin)

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Overview

Looking for part-time work (4 hours/day)

at $4.97/hour ($480.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

August 25th, 2025

Profile Description

I have a robust combination of customer service and administrative experience, with a history of dealing with client communication in chat, email, and phone formats. I am proficient in CRM software, email programs, and productivity apps to handle tickets, monitor data, and maintain workflows organized. My support and escalation history has developed my skill for quickly troubleshooting, remaining professional in pressure situations, and providing a high level of customer satisfaction. I also manage calendar scheduling, documentation, reporting, and process enhancements to assist in saving businesses time and being efficient.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Skilled in managing high volumes of client emails, ensuring timely responses and accurate resolutions.

Customer Support » Chat Support

Experience: 2 - 5 years

Experienced in providing real-time assistance via chat, resolving customer concerns with speed and professionalism.

Office and Administration » Email Handling

Experience: 2 - 5 years

Proficient in organizing and prioritizing incoming emails to streamline communication and prevent delays.

Other Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Strong ability to troubleshoot and escalate technical issues for faster client resolutions.

Office and Administration » Documentation

Experience: 2 - 5 years

Experienced in keeping accurate case records and interaction logs to support reporting and follow-ups.

Project Management » Process Mapping

Experience: 2 - 5 years

Skilled at mapping workflows and processes to ensure efficient handling of customer cases and ticket assignments.

Customer Support » Back Office Support

Experience: 2 - 5 years

Adept at handling ticket dispatching, case documentation, and escalations to maintain smooth operations.

Professional Services » Management Services

Experience: 2 - 5 years

Supports escalation handling and service delivery to maintain customer satisfaction.

Project Management » Workflow

Experience: 2 - 5 years

Skilled at managing ticket and escalation workflows, ensuring urgent cases are routed to the right teams without delay.

Office and Administration » Calendar Management

Experience: 2 - 5 years

Capable of coordinating schedules and priorities to align with team availability.

Office and Administration » Data Entry

Experience: 2 - 5 years

Accurate in maintaining records of cases, tickets, and communications across multiple systems.

Office and Administration » Attention to Detail

Experience: 2 - 5 years

Careful in reviewing feedback and escalations, identifying patterns and opportunities for improvement.

Office and Administration » Communication

Experience: 2 - 5 years

Consistently delivers clear, professional responses in both written and verbal interactions.

Project Management » Process Improvement

Experience: Less than 6 months

Contributes to enhancing procedures by suggesting improvements that reduce recurring issues.

Office and Administration » File Management

Experience: 2 - 5 years

Organized in tracking and maintaining documents to keep processes efficient and accessible.

Basic Information

Age: 24

Gender: Male

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 102: DISC
Dominance: 46
Influence: 7
Steadiness: 20
Compliance: 27: English
B2(Upper Intermediate)