Overview
Looking for full-time work (8 hours/day)
at $8.32/hour ($1,600.00/month)
Bachelors degree
Last Active
June 26th, 2026 (2 days ago)
Member Since
August 25th, 2025
Profile Description
I’m an experienced Customer Success Manager and Virtual Assistant with 6+ years of expertise in Shopify back-end management, dropshipping operations, and client-facing support. I also have hands-on knowledge of construction workflows, including landscaping and solar-related projects for a year. With a strong background in graphic design, I create marketing materials and brand visuals as needed. My experience includes building SOPs, automations, and screening applicants, backed by a solid foundation in the BPO industry. I’m passionate about streamlining operations and delivering excellent customer experiences.
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
“I provided customer support for my clients’ Shopify stores by answering inquiries through Shopify chat and following up on abandoned carts.
Customer Support » SaaS
Experience: 2 - 5 years
I have 3 years of experience working with a SaaS platform as a Customer Support Representative, where I assisted users with billing concerns and documented system bugs.
Professional Services » Business development
Experience: Less than 6 months
Developed standardized SOPs, arranged contract templates, and mapped cross-team workflows to reduce handoff delays.
Other Skills
Human Resources » Recruiting
Experience: Less than 6 months
I had a great experience managing candidate screening for my last role at Sonny’s Concrete & Landscaping. I reviewed applicants from Indeed, screened and qualified them, scheduled initial interviews, and then set final interviews with the owner.
Customer Support » Ecommerce » B2B
Experience: 2 - 5 years
Customer Support » Ecommerce » B2C
Experience: 2 - 5 years
Marketing » GoHighLevel
Experience: Less than 6 months
We use GoHighLevel as our CRM and also for building our short courses.
Marketing » CRM » HubSpot CRM
Experience: 2 - 5 years
I also have experience using HubSpot CRM to manage client data, handle support tickets, and generate reports.
Marketing » Email Marketing
Experience: Less than 6 months
E-Commerce » Shopify
Experience: 2 - 5 years
I’m an experienced E-commerce Virtual Assistant with 4 years of solid expertise in Shopify back-end management including product listings, order management, and dropshipping.
Design » Graphic Design
Experience: 1 - 2 years
I also have graphic design experience from supporting e-commerce clients, where I worked on marketing promotions, product packaging, and social media content.
Customer Support » Email Support
Experience: 10+ years
Customer Support » Ecommerce » Amazon
Experience: 6 months - 1 year
I have experience with Amazon, handling order management, processing refunds, and assisting with reputation management by addressing negative reviews.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- PLARIDEL, BULACAN
- Tests Taken
- IQ
- Score: 130
- DISC
- Dominance: 33%
- Influence: 23%
- Steadiness: 22%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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