Jhon
Customer Support|Quality Assurance Analyst|Technical Support
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $2.48/hour ($600.00/month)
Bachelors degree
Last Active
July 6th, 2026 (9 days ago)
Member Since
August 22nd, 2025
Profile Description
As a professional with a strong foundation in both Customer Service and Quality Assurance, I bring a unique blend of frontline experience and analytical insight. I’ve supported digital content creators, solved complex technical issues, and ensured compliance through detailed QA monitoring.
My goal is to bridge the gap between quality assurance and customer support to deliver exceptional user experiences. I thrive in fast-paced environments, adapt quickly to change, and am passionate about continuous improvement.
-Experienced in Process Improvement, Compliance Monitoring, and Technical Support
-Skilled in Assisting Vloggers & Content Creators
-Committed to driving customer satisfaction and service excellence
Let’s connect!
Top Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
Provided technical and creative support to vloggers and digital creators Assisted users with platform navigation, optimization tools, and troubleshooting Maintained high customer satisfaction by resolving issues efficiently Delivered timely, personalized service across multiple channels
Customer Support » Phone Support
Experience: 1 - 2 years
Handled customer inquiries, complaints, and transactions Resolved issues while maintaining a professional tone Documented interactions and escalated complex cases as needed Contributed to a positive team environment focused on service
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Monitored agent interactions to ensure adherence to quality standards Provided feedback and coaching based on performance metrics Conducted quality calibration sessions to align evaluations Generated QA reports and documented performance trends
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Provided technical and creative support to vloggers and digital creators Assisted users with platform navigation, optimization tools, and troubleshooting Maintained high customer satisfaction by resolving issues efficiently Delivered timely, personalized service across multiple channels
Basic Information
- Age
- 27
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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