Juancho

Customer Service Specialist and Data Administration

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

July 3rd, 2026 (7 days ago)

Member Since

August 18th, 2025

Profile Description

Friendly and experienced Technical Support and Customer Service Specialist with over 8 years of helping customers through phone, chat, and email. Worked with well-known brands like Amazon, Netflix, DoorDash, and Wyndham. Skilled in answering many customer questions, fixing technical and billing problems, booking reservations, and giving solutions that keep customers happy. Can handle many tasks at once, solve problems quickly, and adjust to different customer needs. Used to working in busy and fast-paced jobs. Speaks English and Filipino, with strong skills in creativity, leadership, and clear thinking to help customers and support company growth.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Experienced in technical support, assisting customers with troubleshooting, system navigation, and resolving technical issues efficiently

Customer Support » Customer Service

Experience: 5 - 10 years

Skilled in customer support, handling inquiries, resolving issues, and providing clear, professional assistance across multiple channels

Office and Administration » Transcription » Typing

Experience: 5 - 10 years

Proficient in typing with an average speed of 70–80 WPM, ensuring fast and accurate data entry and documentation

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Skilled in customer support, handling inquiries, resolving issues, and providing clear, professional assistance via email

Customer Support » Chat Support

Experience: 2 - 5 years

Skilled in customer support, handling inquiries, resolving issues, and providing clear, professional assistance via chat

Office and Administration » Data Entry

Experience: 1 - 2 years

Experienced in data entry using CRM tools such as Offsale, accurately inputting and managing important customer contract details and account information to ensure records are complete and up to date.

Office and Administration » Travel Planning

Experience: 2 - 5 years

Skilled in travel planning, assisting with reservations, itinerary coordination, and providing customers with smooth booking experiences.

Customer Support » Phone Support

Experience: Less than 6 months

Skilled in customer support, handling inquiries, resolving issues, and providing clear, professional assistance via phone

Basic Information

Age
31
Gender
Male
Website
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Address
Angeles, Pampanga
Tests Taken
IQ
Score:  125
Government ID
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