Vanessa

Customer Support / Email Support Specialist (Non-Voice)

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 6th, 2026 (4 days ago)

Member Since

August 10th, 2025

Profile Description

I’m a Customer Service Representative with 2 years of experience providing support through chat, email, SMS, and social media. I’ve worked in a fast-paced retail environment, handling order concerns, refunds, reshipments, and customer inquiries with accuracy and professionalism.

I’m skilled in using tools like Kustomer, Shopify, Slack, and OMS, and I’m comfortable managing multiple cases while meeting deadlines and maintaining quality service. I take pride in communicating clearly, solving problems efficiently, and ensuring every customer feels valued and supported.

I’m looking for a remote CSR role where I can continue growing, contribute to a positive customer experience, and support a team that values reliability and excellent service.