Web Hosting Specialist/ Technical Support

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors degree

Last Active

May 10th, 2019 (1810 days ago)

Member Since

April 6th, 2017

Profile Description

I have been working for almost 9 years now in a web hosting company. I have acquired valuable experience in all facets of troubleshooting,Upgrade to see actual info and chat support tickets with regards to web hosting. Became Level 2 Technical Support for 5 years. I have extensive knowledge and skills about web hosting services as I worked with 1&1 Internet Philippines Inc. and Dreamscape Networks Inc. which are a well known web hosting company based in Cebu, Philippines.
I was trained and well familiar with the following:
- Experienced in Cpanel/WHM & Plesk
- Knowledge in Wordpress and other CMS Application
- Web hosting transfer (transferring/ configuring wordpress site to other hosting)
- CMS installation (Wordpress and Joomla)
- Knowledge about Domain registration and domain transfer
-Upgrade to see actual info and website setup
-Upgrade to see actual info account set up on anUpgrade to see actual info client (outlook or thunderbird)
- Troubleshooting sending/ receivingUpgrade to see actual info issues
- DNS (Domain Name System) configuration
- SSH access and FTP (File Transfer Protocol)
- familiar in Zendesk and Google docs
- Research, Data Entry and Excel
I can do multi-tasking,enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. Hire me with confidence for 100 % guaranteed satisfied work.