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Web Hosting Specialist/ Technical Support

90 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $605 USD )
20 hrs/wk ( $6.87 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
9 Years in Web hosting Field
BASIC INFORMATION
Age:
33
Gender:
Female
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
2019-05-10
Member Since:
2017-04-06
SKILL SUMMARY

I have been working for almost 9 years now in a web hosting company. I have acquired valuable experience in all facets of troubleshooting, pmubo and chat support tickets with regards to web hosting. Became Level 2 Technical Support for 5 years. I have extensive knowledge and skills about web hosting services as I worked with 1&1 Internet Philippines Inc. and Dreamscape Networks Inc. which are a well known web hosting company based in Cebu, Philippines.
I was trained and well familiar with the following:
- Experienced in Cpanel/WHM & Plesk
- Knowledge in Wordpress and other CMS Application
- Web hosting transfer (transferring/ configuring wordpress site to other hosting)
- CMS installation (Wordpress and Joomla)
- Knowledge about Domain registration and domain transfer
- Mtvjp and website setup
- Lkgjk account set up on an yofyd client (outlook or thunderbird)
- Troubleshooting sending/ receiving gtjrr issues
- DNS (Domain Name System) configuration
- SSH access and FTP (File Transfer Protocol)
- familiar in Zendesk and Google docs
- Research, Data Entry and Excel
I can do multi-tasking,enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. Hire me with confidence for 100 % guaranteed satisfied work.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Writing
  • Cpanel
  • Html
  • Wordpress
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Marketing & Sales
SKILL RATING
  • SEM
  • SEO

Advertising
SKILL RATING
  • Facebook Ads

Web Development
SKILL RATING
  • Drupal Development
  • Joomla Development
  • Mysql
  • PHP
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have 9 years experience with Customer Service in a Web hosting company.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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