Overview
Looking for full-time work (8 hours/day)
at $4.64/hour ($896.00/month)
Bachelors degree
Last Active
July 8th, 2026 (yesterday)
Member Since
July 24th, 2025
Profile Description
You’ve come to the right profile!
I’m a customer service professional with nearly 7 years of experience across banking, e-commerce, and floral delivery. I specialize in verbal and written communication, escalations, and QA, ensuring accurate and empathetic customer support.
With a background in Information Systems (Data Analytics), I use data insights to improve workflows and customer experience. I’m also skilled in Zendesk, Verint, and Moxie, and thrive in fast-paced remote environments.
I’m excited to bring my skills, adaptability, and growth mindset to your team—let’s connect! I’m confident I’ll be a valuable asset to your company.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Experienced in handling email communication to resolve complex issues, with a strong focus on improving tone, wording, and response quality.
Customer Support » Chat Support
Experience: 1 - 2 years
Delivering fast, accurate, and personalized support while managing multiple conversations with a friendly, professional tone.
Customer Support » Phone Support
Experience: 1 - 2 years
Providing clear, empathetic, and solution-focused assistance, with strong skills in active listening, de-escalation, and prompt resolution.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac, Tarlac
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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