Chat and Email Team Leader

Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 13th, 2026 (yesterday)

Member Since

July 22nd, 2025

Profile Description

 Reliable Remote Talent | Tech-Savvy | Non-Voice Support | Team Leader
Hi, I’m ---------- — a dedicated and adaptable professional with over 10 years of experience in technical support, customer service (chat/email), and team leadership. I specialize in non-voice support roles, ensuring top-notch assistance while resolving complex issues with patience and precision.

What I Bring to the Table:
-Expert in Chat & Email Support (Zendesk, SnapEngage, Salesforce, SmartChat)
-Strong troubleshooting skills – VPN, cloud systems, admin consoles, email configs (MX, routing)
-Background in leading high-performing support teams and coaching agents to success
-Tools: AWS, LogMeIn Rescue, Google Workspace, Microsoft Office, CRM platforms, Slack, and Jira
Calm under pressure, goal-driven, and results-oriented 

Whether it’s solving technical issues, creating reports, or supporting customers with care — I deliver. I take pride in working independently, meeting KPIs, and helping businesses grow through excellent service.