Virtual Assistant | Data Entry & Customer Support, Remote Operations Support Spe

Overview

Looking for part-time work (6 hours/day)

at $4.96/hour ($720.00/month)

Bachelors degree

Last Active

July 14th, 2026 (today)

Member Since

July 17th, 2025

Profile Description

Hello and thank you for visiting my profile! I’m an experienced Virtual Assistant and Customer Service professional with 10+ years of experience supporting customers and managing administrative tasks in fast-paced international environments. I can assist with email and calendar management, customer support, data entry, CRM updates, scheduling, and general administrative work. I pride myself on being organized, proactive, and easy to work with.

SKILLS:
Customer Service
Administrative Support
Data Entry and Data Management
Calendar and Email Management
CRM Management (Workiz)
Documentation and Record Keeping
Schedule Coordination and Dispatching
Microsoft Office and Google Workspace
Attention to Detail and Accuracy
Confidential Data Handling
Remote Work and Communication
Problem Solving and Multitasking

EXPERIENCES:
Dispatcher Virtual Assistant (Part-Time)
Proactive Garage Door Repair (Remote)
2026
Responsibilities:
* Coordinated daily schedules and dispatched technicians to service locations.
* Managed service requests and updated work orders using Workiz CRM.
* Monitored technician progress and adjusted schedules as needed.
* Communicated with customers through phone, text, and WhatsApp.
* Confirmed appointments and provided arrival updates.
* Maintained accurate customer records and job notes.
* Coordinated with technicians for route optimization and real-time support.
* Handled customer inquiries and service-related concerns.
* Supported daily operations and dispatch reporting.

Senior Customer Service Agent
Qatar Airways – Hamad International Airport, Doha, Qatar
2017 – 2025
Responsibilities:
* Assisted passengers across check-in counters, boarding gates, transfer desks, arrival halls, and VIP lounges.
* Verified passports, visas, and travel requirements.
* Provided flight information, schedules, and travel assistance.
* Managed boarding operations and boarding priorities.
* Conducted gate announcements and reconciliations.
* Coordinated with airport departments and stakeholders.
* Handled flight disruptions, delays, and service recovery.
* Supported passengers with special assistance requirements.
* Trained and mentored junior staff members.

Customer Service Agent
Philippine Airlines – NAIA, Pasay, Philippines
2015 – 2016
Responsibilities:
* Assisted passengers with inquiries regarding flights and travel information.
* Performed check-in procedures and issued boarding passes.
* Verified travel documents and passenger information.
* Processed excess baggage payments and documentation.
* Assisted passengers with special needs.
* Facilitated procedures for unaccompanied minors.
* Ensured compliance with airline and airport regulations.