I have 3 years working experience in a call center industry who provide technical support
and customer service for
COMCAST a internet and cable provider in the US.
After my stint in the call center industry i choose to become a Virtual assistant Representative who handle emails, product inquiries and disputes including order management.
for a E-commerce store that uses Shopify,reamaze ,gmail and Facebook page to promote and provide great customer experience to our valued customers.
I always think positive in every worst situation and every time i
fail or made a mistake. Its is always a learning process to be better. I want to be part of your prestigious company and to learn new skills to be part of a growing company for the rest of my customer service career.
Experience: 5 - 10 years
I have 9 years worth of customer service experience for 3 different shopify dropshipping stores. Supershopstop, TrendyDeals and lastly MusicChest. I do work 40 hours a week or more. In 9 years I learned a lot of new skills from order fulfillment, product listing, tracking parcels, handling PayPal disputes, basic photoshop and video editing. I am proffiencient with ReAmaze, Shopify, Aliexpress, PayPal, Oberlo, Dropified, Slack, Trillo, Google sheets, Google docs, ChatGPT,DeepL for translation and google translate.
Experience: 5 - 10 years
As a order fulfillment specialist I am responsible on processing all orders on time. making sure that all order details are correct to avoid additional delays. Always be proactive in monitoring all parcels daily to easily escalate or notify suppliers for parcels that has no movement or lost in transit.
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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