Kevin
Technical support engineer and Customers support Skill,
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.14/hour ($800.00/month)
Associates degree
Last Active
July 15th, 2026 (2 days ago)
Member Since
July 8th, 2025
Profile Description
Technical Support, I'm skilled in diagnosing and resolving complex hardware and software issues, providing timely and effective solutions that minimize downtime and enhance user productivity.
Customer Service expertise lies in building strong client relationships, understanding diverse needs, and delivering exceptional support that consistently exceeds expectations. I am adept at de-escalating challenging situations, active listening, and transforming customer feedback into actionable insights Within Revenue Cycle Management (RCM), I possess a strong understanding of the entire billing lifecycle, from patient registration and claims submission to denial management and accounts receivable. I have experience with ( Compass, Availity, VAmedicaid,CTmedicaid).
My combined experience allows me to approach challenges holistically, ensuring that technical solutions align with business objectives and contribute to overall client satisfaction and financial stability. I thrive in dynamic environments where I can leverage my analytical skills, technical acumen, and interpersonal abilities to drive positive outcomes.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
Professional Services » Medical Services » Revenue Cycle Management
Experience: Less than 6 months
Virtual Assistant
Experience: 6 months - 1 year
Managed technical dispatch operations for garage door service concerns. Coordinated and scheduled field technicians based on location, urgency, and availability. Communicated with customers via phone, email, and chat to gather issue details and provide real-time updates. Logged service requests, work orders, and resolutions accurately using CRM and dispatch systems. Prioritized emergency and time-sensitive garage door issues to ensure timely service delivery. Acted as the primary liaison between customers, technicians, and internal teams to ensure smooth job completion. Maintained service quality standards while handling high-volume dispatch requests remotely.
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- General Santos City, South Cotabato
- Tests Taken
- IQ
- Score: 118
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.