Organized and results-driven professional with 2 years of experience in the BPO industry, supporting both team operations and
client-facing functions. Proven ability to enhance accuracy and efficiency by streamlining administrative and procedural processes. Known for strong data entry skills, effective time management, and a commitment to excellent customer service in high-volume, fast-paced environments.
Software / Online Tools and Platforms:
Google Docs
Google Forms
Microsoft Office
Salesforce
Twilio
Microsoft Teams
Webe
Canva
ChatGPT
Co-Pilot
Slack
Zoo
Instagram
Slack
Career Highlights:
Handles multiple chats
Handles high volume of calls and generate more sales
Proficient in QuickBooks Desktop and assist client to their payroll and financial statements issue
Soft skills:
Communication
Problem-solving
Teamwork
Time Management
Flexibility
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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