Jeanilou

Customer Support | Admin Assistant | Shopify VA | Dispatcher

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 8th, 2026 (3 days ago)

Member Since

June 12th, 2025

Profile Description

I am a customer service and administrative professional with over four years of experience supporting U.S.-based businesses in customer service, logistics coordination, eCommerce, dispatch, and senior care administration.

Throughout my career, I have built a strong reputation for providing excellent customer service, resolving issues efficiently, and maintaining accurate documentation while working in fast-paced remote environments. I have experience handling inbound calls, email support, dispatch coordination, order management, scheduling, and communicating with customers, drivers, vendors, and care facilities.

I consistently meet performance expectations by staying organized, communicating clearly, and taking ownership of every task assigned to me. Whether assisting customers, coordinating daily operations, or supporting internal teams, I focus on delivering reliable service and creating a positive experience for both clients and customers.

I am looking for a long-term opportunity where I can contribute from day one, support business growth, and become a dependable member of your team.

Top Skills

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

Assisted customers with billing, account, and network concerns through inbound calls. Used CRM tools to document interactions and resolve issues efficiently while consistently meeting KPIs and delivering excellent customer service.

E-Commerce » Logistics Coordination

Experience: Less than 6 months

Managed load boards, tracked shipments, monitored drivers, handled BOLs, and provided ETA updates while coordinating with customers and drivers to ensure smooth, on-time deliveries.

E-Commerce » Logistics Management » Dispatching

Experience: Less than 6 months

Answered inbound service calls, dispatched technicians through ULEadz, monitored job progress, and kept customers informed until each service request was completed.

Other Skills

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Managed load boards, tracked shipments, monitored drivers, handled BOLs, and provided ETA updates while coordinating with customers and drivers to ensure smooth, on-time deliveries.

Customer Support » Ecommerce » Shopify

Experience: 6 months - 1 year

Provided customer support through phone, email, and live chat, assisting with orders, refunds, exchanges, shipping inquiries, and product concerns. Managed Shopify orders, resolved customer issues promptly, and worked with internal teams to ensure a smooth and positive customer experience.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: manolo fortich, BUKIDNON

Tests Taken: IQ
Score: 106: DISC
Dominance: 33
Influence: 35
Steadiness: 27
Compliance: 5: English
C1(Advanced)