Maria

Customer Support Agent

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

June 11th, 2025

Profile Description

I am a dedicated Customer Support Professional with over 16 years of combined experience in education, BPO, and virtual assistance. My career spans nine years as a college instructor, six years in the BPO industry handling email, chat, and inbound calls, and one year as a Virtual Assistant for an Australian company specializing in customer service and order fulfillment.

Top Skills

Experience: 6 months - 1 year

Fast and precise data input to maintain efficiency. Ensuring accuracy while entering and reviewing information. Handling large volumes of data while meeting deadlines. Familiarity with spreadsheets, databases, and data management software.

Experience: Less than 6 months

Managing order fulfilment, tracking order details and delivery and assisting clients and customers about their order concerns

Other Skills

Experience: 1 - 2 years

Crafting clear, concise, and grammatically correct emails. Ensuring accuracy in responses, avoiding errors, and maintaining professionalism. Addressing customer concerns efficiently and providing helpful solutions.

Experience: 2 - 5 years

Ability to type quickly and accurately while maintaining clarity. Analyzing customer messages and responding appropriately. Offering effective solutions and troubleshooting issues efficiently. Handling multiple chat interactions simultaneously without compromising quality.

Experience: 2 - 5 years

Speaking confidently and professionally while ensuring clarity. Paying close attention to customers’ concerns and responding appropriately. Handling difficult calls with understanding and a calm demeanor. Quickly identifying issues and providing effective solutions.

Experience: 5 - 10 years

Clear verbal and written communication to effectively interact with customers. Understanding customer needs by paying attention and responding appropriately. Quickly identifying issues and providing effective solutions.

Managing and creating Youtube contents, tiktok reels and FB content

Basic Information

Age
47
Gender
Female
Website
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Address
Meycauayan, Bulacan
Tests Taken
IQ
Score:  124
DISC
Dominance: 44
Influence: 16
Steadiness: 14
Compliance: 26
English
C1(Advanced)
Government ID
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