Neslyn

Customer Support Specialist, Customer Service, Dropshipping, E-commerce

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Associates degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

June 7th, 2025

Profile Description

I am a dedicated and reliable Customer Support Virtual Assistant with hands-on experience in dropshipping and e-commerce operations. I specialize in handling customer inquiries, processing orders, tracking shipments, and resolving concerns efficiently while maintaining a professional and friendly tone.

I am experienced in managing daily e-commerce operations, including order status checks, supplier coordination, and providing accurate updates to customers. I have handled common concerns such as delivery delays, refunds, returns, and product inquiries, always focusing on creating a smooth and positive customer experience.

With strong communication skills, I respond to emails clearly, professionally, and with empathy. I understand how important customer satisfaction is, and I always aim to deliver fast, accurate, and helpful support.

I am detail-oriented, organized, and committed to high-quality work. I adapt quickly to new tools and systems, including helpdesk platforms and e-commerce tools, and I am always eager to learn and improve.

I am looking for a long-term opportunity where I can support your business, reduce your workload, and contribute to excellent customer service.

View my portfolio here:
----------

Top Skills

Experience: Less than 6 months

Design visually appealing presentations, social media posts, marketing materials, and client reports. Able to create clean, professional graphics that enhance business communication and branding.

Experience: Less than 6 months

Analyze issues and provide effective solutions quickly. Able to troubleshoot challenges in tasks, customer inquiries, or operations to ensure smooth workflow and client satisfaction.

Other Skills

Experience: Less than 6 months

Manage and respond to support tickets efficiently, track customer interactions, and resolve issues professionally to ensure customer satisfaction.

Experience: Less than 6 months

Manage orders, inventory, and customer inquiries for e-commerce operations.

Experience: Less than 6 months

Provide timely and professional assistance to customers via email, chat, or messaging platforms. Handle inquiries, complaints, and follow-ups efficiently to ensure a positive customer experience and maintain client satisfaction.

Experience: 6 months - 1 year

Assist with customer inquiries, order processing, follow-ups, and tracking sales performance. Provide organized support to help sales teams or online stores run efficiently and maintain excellent customer relationships.

Experience: Less than 6 months

Identify trending products, analyze market demand, and evaluate competitors to help businesses select profitable items. Support e-commerce operations with accurate data and insights for strategic decision-making.

Experience: Less than 6 months

Track and organize stock levels, update product availability, and ensure smooth order fulfillment. Help e-commerce stores or businesses maintain accurate inventory and avoid stock issues.

Experience: Less than 6 months

Assist customers with inquiries, order questions, and ensure a positive shopping experience. Focused on providing professional support and resolving issues efficiently.

Experience: Less than 6 months

Manage professional correspondence efficiently, including sending, responding, and organizing emails. Ensure timely follow-ups, proper categorization, and smooth communication between clients and customers.

Experience: Less than 6 months

Efficiently manage documents, spreadsheets, presentations, emails, and scheduling. Helps organize tasks, track projects, and streamline communication for clients.

Experience: Less than 6 months

Handle customer inquiries and support tickets efficiently, track interactions, and resolve issues professionally to ensure a smooth customer experience.

Basic Information

Age
36
Gender
Female
Website
Sign Up with Pro Account to View
Address
Baliuag, Bulacan
Tests Taken
IQ
Score:  113
DISC
Dominance: 28
Influence: 20
Steadiness: 26
Compliance: 27
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »