Executive VA| Senior Customer Serv| Dispatch Coor| Quickbook

Organizing travel arrangements and itineraries. Experts in handling hotel reservation, booking airline flights and vehicles models. Knowledge of international travel regulations and requirements.

I have hands-on dispatch experience, particularly in the locksmith, automotive, and garage door service industries. I coordinated service requests, managed real-time job assignments, and ensured smooth communication between technicians and customers. My responsibilities included handling high call volumes, dispatching urgent jobs such as lockouts, car key replacements, and garage door repairs, while tracking technician locations for efficient response. I'm proficient with dispatching software, GPS tracking tools, and customer service practices essential for fast-paced, field-service operations.

Set appointments and manage calendar, make meetings arrangements and send reminders, and follow-ups for important meeting and events.

I have foundational knowledge of bookkeeping and accounting principles, with hands-on experience using QuickBooks for entry-level tasks. I'm capable of managing basic functions such as creating and sending invoices, recording transactions, tracking expenses, managing customer and vendor information, and generating simple financial reports. I understand how to keep financial records organized and accurate, and I’m eager to build on this experience in a more advanced bookkeeping or accounting role.

Expert in researching a subject to write accurately and posting to social media, advertising, and outreach. Responsible for polishing the content, for editing, proofing and generally polishing the content other creators produce

Assisting the preparation of regularly scheduled reports and supervise administrative staff and divide responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc.) and submit expense reports

Address questions or concerns confidently and professionally and achieving or exceeding the daily/weekly targets for number of calls, conversion rates, appointments set, or sales closed.

Responsible for planning, developing and implementing and managing strategies for an organization’s social accounts. Monitor campaigns and analayze data obtained.