I am an expert Customer Service Representative in a BPO industry for more than 3 years handling escalations and providing great customer service experience. Also have an experience as an appointment setter in Human Resources field.
Experience: 2 - 5 years
Handling escalations and providing great customer service experience.
Experience: 1 - 2 years
Responding to customer's concern, contacting job seekers.
Experience: 6 months - 1 year
Using Remote desktop in accessing and fixing customer's computer.
Experience: 1 - 2 years
Conducting prescreening questions to our job seekers. And assessing for their onboarding documents.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.