Aira
Recruiter, Chat/Email Customer Support, Account Coordinator,
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $3.31/hour ($400.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (today)
Member Since
April 17th, 2025
Profile Description
Handled incoming calls and occasionally made outbound calls to our U.S. customers.
Persuaded customers to retain their service by addressing concerns and offering additional services to upsell.
Closed customer accounts in the CRM when cancellations were confirmed, though this was a rare occurrence.
Coordinated with local offices to gather or verify customer equipment information.
Explained billing details and clarified any concerns regarding charges or unexpected increases.
Provided basic troubleshooting assistance for common technical issues.
Top Skills
Marketing » Email Marketing
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 1 - 2 years
E-Commerce » Ebay » Customer Support
Experience: Less than 6 months
Real Estate » Appointment Setting
Experience: 1 - 2 years
Office and Administration » Google Sheets
Experience: 5 - 10 years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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