Overview
Looking for full-time work (8 hours/day)
at $3.76/hour ($727.26/month)
Bachelors degree
Last Active
June 2nd, 2026 (yesterday)
Member Since
April 15th, 2025
Profile Description
I am a call center veteran. In fact, I have over 15 years of experience in the contact center industry, supporting US and UK clients across banking and finance, utilities, health and wellness, and more. I started in 2008 as an associate and grew into leadership roles through strong performance and continuous learning.
I’m skilled in customer service, collections, problem-solving, team leadership, high-volume recruitment, training, cold-calling, appointment setting, calendar management, and social media management. I focus on delivering great customer experiences, improving results, and handling complex issues with care and efficiency.
I’ve also contributed to programs with big companies like Citigroup, American Express, and TATA Consultancy Services in the Philippines.
Since transitioning to full-time remote work, I’ve continued to thrive in this setup.
I’m known for being reliable, adaptable, and hardworking, with a strong sense of integrity and a willingness to learn and grow.
Let’s connect and hit the ground running as I’m always open to conversations about meaningful work, impactful leadership, and how we can create better experiences for customers and teams alike.
Top Skills
Real Estate » Appointment Setting
Experience: 2 - 5 years
Real Estate » Cold Calling
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: 2 - 5 years
Other Skills
Customer Support » Customer Service
Experience: 10+ years
I have more than 15 years of experience in customer service via phone, chat, and email serving customers from different walks of life.
Office and Administration » Administrative Support
Experience: 1 - 2 years
Human Resources » Recruiting » Talent Acquisition
Experience: 1 - 2 years
Marketing » Social Media Management
Experience: 2 - 5 years
Customer Support » Social Media Moderation
Experience: Less than 6 months
Coaching » Training and Development
Experience: Less than 6 months
Office and Administration » Debt Collection
Experience: 5 - 10 years
I have more than 6 years of experience in collections including consumer, corporate, and Third-party collections, respectively.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Nicolas, Ilocos Norte
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: C/D
- Influence: C/D
- Steadiness: C/D
- Compliance: C/D
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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