Current Employment Status:
Hired Full Time on May 24, 2023


Virtual Assistant|Ecommerce|Customer Support

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mark as hired


Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College Graduate

Last Active

November 25th, 2023 (6 days ago)

Member Since

March 3rd, 2017

Profile Description

Customer Service
Live chat support
Answering emails/tickets
Answer products and services inquiries
Handle billing concerns, refunds, disputes, returns, replacements, and exchanges
Handle customer complaints
Customer follow up
Effective communication skills

E-commerce (Shopify, WooCommerce)
Navigate through Shopify and WooCommerce orders
Handling chargebacks
Manage order fulfillment, order and tracking status
Drop shipping (AliExpress, Dropified, CJ Dropshipping, Dsers)
Creating shipping labels
Update shipping information
Edit order information
Managing returns, refunds and replacements

Product listings (Shopify)
Update/create filters
Product description
Uploading product images/videos
Manage/organize the frontend and backend
Create tags for collections
Market research
Basic SEO optimization

Real Estate
Training and certification for Real Estate Virtual Assistance Course
Worked in a US-based real estate company for two years
CRM management (Zillow, Boomtown, Follow up Boss, Ylopo)
Creating and sending MLS
Data entry
Client information research
Inbound calls / front desk phone receptionist

Data Entry
Organized data from one CRM to another
Expert in Excel and Google Sheets
Manage files in Google Drive, OneDrive, Dropbox, and other online storage apps
Data Research

Social Media Management
Post scheduling

Graphics and Designs
Canva premium
Basic photo and video editing

Communication Skills
Excellent English writing and speaking skills

Top Skills

Office and Administration » Email Management

E-Commerce » Shopify

Customer Support » Email Support

Other Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Office and Administration » Microsoft Excel

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Customer Support » Ecommerce

Real Estate » Lead Generation

Office and Administration » Data Entry

Professional Services » Management Services » Inventory Management

Design » Logo Design

Design » Adobe » Photoshop

Basic Information

Not Specified
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Malolos City, Bulacan
Tests Taken
Score:  104
Dominance: 30
Influence: 19
Steadiness: 23
Compliance: 28
Uploaded ID
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