Jalal

Customer Support/ STR/PMS/Onboarding Specialist | B2B

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Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Associates degree

Last Active

June 6th, 2026 (yesterday)

Member Since

April 1st, 2025

Profile Description

Answer customer inquiries about products and services via different communication channels. Resolve customer complaints promptly and effectively. Provide support with product use, technical issues, and troubleshooting. Process orders, cancellations, and returns.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 2 - 5 years

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

E-Commerce » Ebay » Customer Support

Experience: 6 months - 1 year

Human Resources » Onboarding

Experience: 6 months - 1 year

I work as a Virtual Assistant specializing in new applicant onboarding. I assist applicants in activating their profiles or accounts, guide them through quick onboarding calls, and ensure they understand the process and requirements. I provide clear instructions, answer questions, and support a smooth transition into the system, helping maintain efficiency and high-quality standards for the team.

Human Resources » Onboarding

Experience: Less than 6 months

Virtual Assistant

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 1 - 2 years

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon city

Tests Taken: IQ
Score: 134: DISC
Dominance: 26
Influence: 34
Steadiness: 33
Compliance: 7

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”