John

E-Commerce / Customer Support / Email Ticketing

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

March 23rd, 2025

Profile Description

I’m an E-Commerce, Customer Support, and Email Ticketing Specialist who enjoys helping customers and making support simple and stress-free. I provide clear, friendly, and timely responses while ensuring every concern is handled with care and accuracy. My goal is to support your business by keeping customers satisfied, informed, and confident in your brand.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support specialist handling 80–100+ daily email and chat tickets via Zendesk, and CRM.

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Experienced in Shopify customer support, handling payments, refunds, shipping, cancellations, and subscriptions. I resolve billing and account issues quickly and professionally, ensuring a smooth experience and high customer satisfaction for every client.

Customer Support » Customer Service

Experience: 1 - 2 years

Skilled in Customer Support and Service, resolving inquiries quickly and professionally while ensuring a positive experience. I focus on understanding customer needs, delivering clear solutions, and maintaining high satisfaction for every client.

Other Skills

Marketing » CRM » Zendesk

Experience: Less than 6 months

Experienced in Zendesk CRM, managing customer inquiries efficiently through email and chat while maintaining organized ticket workflows. I help businesses improve response times, track customer concerns accurately, and deliver consistent, high-quality support experiences.

Marketing » Sales » Order Management

Experience: 1 - 2 years

Experienced in Marketing, Sales, and Order Management, efficiently handling orders and ensuring smooth transactions. I focus on supporting clients with accurate information, timely updates, and a seamless buying experience.

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: Santo Tomas, Batangas

Tests Taken: IQ
Score: 107: DISC
Dominance: 44
Influence: 20
Steadiness: 27
Compliance: 9: English
C2(Advanced/Mastery)