Van
English Customer Service Specialist | Phone, Email & Chat | 8+ Years in BPO
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
March 17th, 2025
Profile Description
Customer Support Specialist with 8+ years of experience providing phone,
I specialize in delivering professional, efficient, and customer-focused service while meeting strict SLA targets and quality standards. My experience includes assisting customers with billing concerns, subscription management, account issues, and technical troubleshooting while maintaining strong customer satisfaction.
What I can help your business with:
•
• Live Chat Support
• Inbound Phone Support
• Customer Issue Resolution
• Billing and Subscription Support
• Technical Troubleshooting
• Ticket Management
• SLA and KPI Compliance
I am experienced in handling high-volume support environments while maintaining professionalism, attention to detail, and clear communication with customers.
If you are looking for a reliable customer support professional who can represent your brand and provide excellent service to your customers, I would be happy to support your team.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Other Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: 2 - 5 years
I am currently working as a supervisor for a call center with Google as our client. Hence, using Google Workspace apps is one of my forte.
Office and Administration » Time Managment
Experience: Less than 6 months
Above average. I usually start my day planning my tasks in order to complete them in a timely manner.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue, Cebu
- Tests Taken
- DISC
- Dominance: 29%
- Influence: 7%
- Steadiness: 32%
- Compliance: 32%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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