Rogielyn

E-Commerce VA | Amazon Account Health & Listing Compliance | Shopify Customer Su

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Overview

Looking for any work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

February 4th, 2025

Profile Description

I help e-commerce brands and marketplace sellers protect their revenue, stay compliant, and deliver exceptional customer experiences at scale.

With 5+ years across Amazon, Lazada, and Shopify, I have built a track record you can measure:
• 97% listing compliance accuracy, reducing suppression risk before launch
• 95% resolution rate across 10-15 complex Amazon seller cases daily
• 140+ customer tickets resolved per day while maintaining top CSAT scores
• Consistently exceeded FRT and CSAT targets across every role

My work sits at the intersection of operations, compliance, and customer advocacy. Whether it is preventing an account suspension, resolving a policy violation, or streamlining how a support team handles tickets, I treat every case like revenue is on the line, because it usually is.

What I bring to the table:
•Amazon Seller Central (Account Health and Listing Compliance)
•Shopify customer support via Gorgias, Tawk, Go High Level
•Lazada marketplace operations
•SOP execution, process improvement, and tea ---------- ntorship

Based in the Philippines, with experience working across AU, US, and UK time zones. Fully remote-ready.

I am also recognized as a mentor, awarded Most Valuable Mentor among 10 peers for leadership and knowledge-sharing in a high-volume environment.

Open to remote E-Commerce Support, Operations, or Account Management roles. Let's connect.