A dedicated professional with over 8 years of experience in customer service, administrative support, and data management.
Throughout my career, I've supported customers from the US and UK through phone,
In my most recent role as a Data Migration Specialist, I was responsible for transferring, validating, and maintaining data accuracy between systems, cleaning records, and ensuring data integrity. This experience strengthened my attention to detail and ability to work independently while managing multiple tasks.
My skills include:
- Customer Service (Phone,
- Administrative Support
- Data Entry & Data Management
- Google Workspace & Microsoft Office
- Google Sheets & Excel
- CRM Systems (Zendesk, Salesforce, and similar platforms)
- Problem Solving & Multitasking
I am a fast learner, highly dependable, and committed to delivering quality work. I enjoy helping businesses stay organized, improving customer satisfaction, and supporting daily operations efficiently.
I am currently seeking long-term remote opportunities where I can contribute my experience, continue learning, and grow with a great team.
Let's work together!
Experience: 2 - 5 years
Mediates between buyer 's and seller's complaints or dispute about a products. Track and trace product shipment updates through FedEx, USPS, UPS
Experience: Less than 6 months
Experience: 2 - 5 years
Worked for a UK Online Gambling company as a Customer Service Advisor. Help customers with their inquiry about their gameplay, deposits, withdrawals. Resolve queries through, email, phone, and live chat.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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