Operations Support Specialist | Executive Virtual Assistant | Customer Experienc

Overview

Looking for full-time work (12 hours/day)

at $4.15/hour ($1,200.00/month)

High school diploma

Last Active

July 7th, 2026 (yesterday)

Member Since

January 26th, 2025

Profile Description

Hi! I’m Michella May Bosito, an Operations Support Specialist and Executive Virtual Assistant with over 7 years of experience supporting U.S.-based businesses across healthcare, tech, e-commerce, and service industries.

I specialize in helping businesses stay organized, operate efficiently, and deliver a customer experience that leaves a lasting impression. I’m not just focused on completing tasks, I focus on helping businesses run smoother, communicate better, and create systems that support long-term growth.

Throughout my experience, I’ve supported business operations, customer communication, workflow management, and team coordination in fast-paced remote environments. I’m comfortable handling customer inquiries, managing schedules, coordinating with internal teams, resolving issues, and ensuring day-to-day operations stay on track.

I have hands-on experience with CRM and support platforms including Salesforce, Zendesk, Brightree, GoHighLevel, OwnerRez, Breezeway, Google Workspace, and other operational tools. I’m also experienced in creating SOPs, supporting onboarding and training, and improving processes to help teams work more efficiently.

What sets me apart is my ability to take ownership and think beyond basic support tasks. I’m proactive, detail-oriented, adaptable, and calm under pressure. I believe great support is not only about solving problems quickly, but also about creating a professional and reliable experience that makes clients feel valued and confident in the business they’re working with.

I thrive in environments where communication, accountability, and problem-solving matter. Whether it’s supporting operations behind the scenes or helping maintain strong client relationships, I’m committed to bringing reliability, structure, and positive energy to every team I work with.

If you’re looking for someone who can help strengthen operations, improve customer experience, and become a dependable extension of your business, I’d love to connect.