*Content Moderator - Three years of experience in reviewing, monitoring, and managing user-generated content on online platforms to ensure compliance with community guidelines, legal requirements, and ethical standards.
*Customer Service Representative - Three years of experience in interacting with customers to address their inquiries, resolve issues, and provide support regarding a company's products or services. I served as the primary point of contact between the business and its customers.
*Real Time Analyst - Three months experience in monitoring and managing workforce performance and operational efficiency in real-time, primarily in call centers, customer support teams, or service operations. My primary goal was to ensure that staffing levels met customer demand, service levels were maintained, and productivity targets were achieved throughout the day.
Experience: 2 - 5 years
Provide assistance to customers via email communication. It allows customers to send inquiries, complaints, or requests, and receive detailed responses from support representatives within a specified timeframe. Email support is commonly used for non-urgent issues that require thorough explanations or documentation.
Experience: 2 - 5 years
Interact with customers in real-time through text-based messaging. It is commonly used on websites, mobile apps, and social media platforms to assist users with inquiries, troubleshooting, and general support.
Experience: 2 - 5 years
Responsible for reviewing, monitoring, and managing user-generated content on online platforms to ensure it meets community guidelines, legal requirements, and ethical standards.
Experience: Less than 6 months
Responsible for monitoring and managing workforce performance and operational efficiency in real-time, primarily in call centers, customer support teams, or service operations. My primary goal was to ensure that staffing levels met customer demand, service levels were maintained, and productivity targets were achieved throughout the day.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.