Digital Content Operations Specialist

Overview

Looking for full-time work (8 hours/day)

at $2.98/hour ($576.00/month)

Bachelors degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

January 16th, 2025

Profile Description

I have experience across Digital Content Operations, Tier 2 Customer Support, and multimedia production.

In Digital Content Operations, I specialized in quality assurance, content publishing, and structured production workflows, ensuring digital content met publishing standards before release.

As a Tier 2 Customer Support Specialist, I worked with hotels and travel partners worldwide, resolving complex issues while coordinating across different time zones and maintaining clear communication and accurate documentation.

Alongside my professional experience, I work as a freelance video editor producing short-form UGC content, branded videos, and multimedia projects. I use Adobe Premiere Pro, DaVinci Resolve, CapCut, Filmora, Canva, and AI-assisted workflows to create production-ready content.

I'm most effective in roles that combine operations, content, and problem-solving, where organization, accuracy, and efficient execution are just as important as creativity.