Ritzelle
Quality Assurance Analyst | Content Moderation Analyst | Admin Assistant
Overview
Looking for any work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelor's degree
Last Active
June 30th, 2026 (8 days ago)
Member Since
January 6th, 2025
Profile Description
I am a detail-oriented Quality Analyst and Customer Support professional with 8+ years of experience in BPO, content moderation, and client support. I specialize in quality auditing, process improvement,
With a strong background in analyzing performance data, maintaining QA dashboards, and supporting teams as a Subject Matter Expert, I help businesses improve efficiency, customer satisfaction, and overall service quality.
I am highly organized, tech-savvy, and experienced in tools such as HubSpot, Zendesk, Google Workspace, MS Office, Slack, and social media platforms. I thrive in fast-paced environments and am committed to delivering accurate, reliable, and high-quality work.
I’m now seeking long-term remote opportunities where I can contribute through quality assurance, administrative support, and non-voice customer service excellence.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Other Skills
Customer Support » Sales Support » Lead Generation
Experience: 2 - 5 years
Office and Administration » Content Moderation
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
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- Address
- Tests Taken
- DISC
- Dominance: 46%
- Influence: 15%
- Steadiness: 28%
- Compliance: 11%
- Government ID
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“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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