As an experienced e-commerce manager and trainer, I have the skills and knowledge to oversee the entire Amazon Store operations and lead a team of VAs, customer service representatives and technical staff. I can effectively manage the inventory and pricing strategies using various tools and platforms. I can also handle product QA, customer service issues such as queries, feedback, complaints, infringements and A-Z claims. I can create and enforce the company house rules that specify the team's goals, work schedule, policies, restrictions, limitations and sanctions. I am proficient in Smartsheet, Microsoft Excel, Google sheet and PowerPoint presentation. I can prepare the company's budget/revenue forecast, pleadings, memorandum, contract/agreement and any type of business report. I can handle the payroll and recruitment processes. I have experience listing good products on Amazon, Shopify and E-bay stores.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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