Ma

Customer Support

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 10th, 2026 (11 days ago)

Member Since

December 14th, 2024

Profile Description

I am a Customer Service and Sales Specialist with over 9 years of experience in the BPO industry, handling customer support, technical support, billing, retention, and outbound sales. I have extensive experience managing inbound and outbound calls, email, and chat support, ensuring excellent customer experience while helping businesses grow.

I also worked as a Product Trainer for 6 months, where I trained new tea ---------- mbers on product knowledge and effective customer handling.

I am proficient in tools such as Salesforce, Go High Level, Slack, and Microsoft Teams, and experienced in appointment setting, lead generation, and sales conversion.
I am known for being reliable, hardworking, detail-oriented, and results-driven. With a stable home office setup and strong communication skills, I am confident in supporting businesses and delivering excellent service to customers.