I'm a dedicated working mom of two wonderful children and I thrive on balancing my responsibilities of both my family and my career. Being a parent has taught be the importance of time management, multitasking, and staying calm under pressure. At work, I bring the same level of organization and determine to solve the problems quickly and efficiently. Whether it's managing multiple
of finding creative solutions. I pride myself on being
resourceful and dependable.
Experience: 2 - 5 years
Managing live chat for those members who needs a quick resolutions on the problem they have encountered on the app. Needs with placing the order or cancelling members.
Experience: Less than 6 months
I am managing emails for those members who are in needs help about the issue they encountered online like having trouble in cancelling memberships, navigating the app, and manage troubleshooting.
Experience: 2 - 5 years
I am taking calls as well once the chat and emails are avail and the service level that must have on phone is deeply needed, I automatically switch to take calls until the volume will be lessen. I help members on placing an order, manage troubleshooting, walk through members on how to use the app and cancelling subscriptions.
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It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.